Return Policy

Conway Essentials Refund and Return Policy

Last Updated:2-29-2023

Thank you for shopping at Conway Essentials. We strive to ensure your satisfaction with every purchase. Please read this policy carefully before making a purchase.

Returns

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you need to include the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges

If you need to exchange an item for a different size or color, please contact us at conwayessentials@gmail.com within 30 days of receiving your purchase.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: Email: conwayessentials@gmail.com