Return Policy
Conway Essentials Refund and Return Policy
Last Updated:2-29-2023
Thank you for shopping at Conway Essentials. We strive to ensure your satisfaction with every purchase. Please read this policy carefully before making a purchase.
Returns
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you need to include the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
If you need to exchange an item for a different size or color, please contact us at conwayessentials@gmail.com within 30 days of receiving your purchase.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us: Email: conwayessentials@gmail.com
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• You are responsible for all taxes and duties associated with your order.
• Shipping and handling charges will be applied as specified during checkout.
3. Returns and Refunds:
• We offer a [State your return policy clearly, including timelines, conditions, and exceptions].
• All returns must be accompanied by a Return Merchandise Authorization (RMA) number, which can be obtained by contacting us.
• Refunds will be issued in the original form of payment used for the purchase.
4. Privacy and Data:
• We respect your privacy and are committed to protecting your personal information. For more information, please see our Privacy Policy.
• We use cookies and other tracking technologies to collect information about your activity on the Store. For more information, please see our Cookie Policy.
5. Termination:
• We may terminate your access to the Store at any time, for any reason, without prior notice.
• You may terminate your account at any time, for any reason.
6. Disclaimer:
• THE STORE AND ALL PRODUCTS AND SERVICES OFFERED THROUGH THE STORE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WE DO NOT GUARANTEE THAT THE STORE WILL BE AVAILABLE AT ALL TIMES OR THAT IT WILL BE FREE FROM ERRORS OR DEFECTS.
7. Limitation of Liability:
• WE ARE NOT LIABLE FOR ANY DAMAGES ARISING FROM YOUR USE OF THE STORE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
8. Indemnification:
• You agree to indemnify and hold harmless Conway Essentials, its officers, directors, employees, and agents, from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Store.
9. Dispute Resolution:
• Any dispute arising out of or relating to these Terms and Conditions shall be governed by and construed in accordance with the laws of Your State/Country.
10. Contact:
• If you have any questions about these Terms and Conditions, please contact us at conwayessentials@gmail.com.