Multi-functional Balm Retinol Collagen Cream High Moisturizing

Multi-functional Balm Retinol Collagen Cream High Moisturizing
CARVENCHY

Returns Policy

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you need to include the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges

If you need to exchange an item for a different size or color, please contact us at conwayessentials@gmail.com within 30 days of receiving your purchase.

SHIPPING POLICY

https://conwayessentials.com/ is committed to excellence, and the full satisfaction of our customers.
https://conwayessentials.com/ proudly offers shipping services. Be assured we are doing everything in our
power to get your order to you as soon as possible. Please consider any holidays that might impact
delivery times.
1. SHIPPING
All orders for our products are processed and shipped out in 4-10 business days. Orders are not
shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders,
shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there
will be a significant delay in the shipment of your order, we will contact you via email.
2. WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to
correct an incorrect shipping address. Please contact us immediately if you believe you have
provided an incorrect shipping address.
3. UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are
subject to a restocking fee to be determined by us.
4. LOST/STOLEN PACKAGES
https://conwayessentials.com/ is not responsible for lost or stolen packages. If your tracking information states
that your package was delivered to your address and you have not received it, please report to the
local authorities.
5. RETURN REQUEST DAYS
https://conwayessentials.com/ allows you to return its item (s) within a period of 30 days. Kindly be advised that
the item (s) should be returned unopened and unused.
6. OUT OF STOCK ITEM PROCESS
In case of out-of-stock, https://conwayessentials.com/ Wait for all items to be in stock before dispatching
7. IMPORT DUTY AND TAXES
When working with https://conwayessentials.com/, you have the following options when it comes to taxes as well and import taxes: pre-paid and included in price of order
8. ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping
Policy.
9. CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts:
Email - conwayessentials@gmail.com